I first came across motherhouse through their instagram advertisement. Saw this bag (the yellow gradation version) and fell in love with it. Upon checking the dimensions, for this and other bags, there seemed to be several inaccuracies and discrepancies. I wrote to motherhouse about this and they actually looked into the matter seriously and changed their website to show correct dimensions on all their products, keeping me updated along the way. They also promptly and courteously answered my several questions and accomodated my request for store pickup after Circuit Breaker was over instead of delivering to my place. When I finally visited the store, after informing them of the approximate time, they had prepared my bag in readiness for collection, including waterproofing. It came with a light dust bag, in a large cotton tote. The other products in the store were also beautiful and of excellent quality. I'm very impressed and very happy with my bag. Highly recommended.