FAQs

Where are your stores located?
We currently have 2 stores in Singapore 

  • Jewel Changi Airport
    78 Airport Boulevard #B1-293/294 Singapore 819666
  • Suntec City
    3 Temasek Boulevard #01-372, Suntec City Mall Singapore 038983

We have stores internationally in Japan, Hong Kong and Taiwan. 
For a list of our outlets internationally, please refer to https://www.mother-house.jp/shoplist/.

Do you ship internationally?
Yes, we ship both locally and internationally. You may refer to more information on the shipping page here.

What are your products made of?
Our products are made of natural materials such as cow leather and jute. 

How to take care of leather?
As our products are made of natural material, they are similar to our skin and require a care regimen too!
By brushing and moisturising regularly, we can prevent mould and protect leather from cracking due to dryness.

For more information, please refer to our care page here.

Is there a warranty period for your products?
We offer a 6 month warranty for our products that covers issues such as stitching and hardware parts such as zippers and buttons.
The defect item will be sent for repair or replaced outright. This may vary depending on the issue, so please contact us for more information at client@mother-house.sg.