Exchange Policy

We understand shopping online could be difficult as the image and colour may differ from expectation. There is also the possibility that the person you’re sending the gift to have a different preference.

Exchange Policy
Your exchange must be made within 14 days from the receipt/order date.
  • Exchange can be done only if your purchase is made in Singapore Motherhouse retail outlets and Singapore online website.
  • Visit any one of our stores to make an exchange, and feel free to approach our friendly staff for more assistance.
Terms and conditions
  • Items must be new, unused and still have their tags intact
  • A valid receipt or order number is compulsory to facilitate an exchange.
  • You can exchange your item for a similar value or Top-up the difference
  • No refunds